Returns & Exchanges
At Dolce Vita, we want you to be completely enamored with your purchase. If your new fashion piece isn't the perfect fit, we offer a seamless 30-day return and exchange window for all unworn items in their original packaging.
Return Process
- 1.Initiate Your Request
Visit our online Returns Portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare Your Package
Carefully place the items back into their original box with all tags attached and include the printed packing slip provided in the portal.
- 3.Attach the Shipping Label
Download and print your pre-paid return shipping label, then securely affix it to the outside of your package over any old labels.
- 4.Drop Off and Track
Drop your package off at any authorized carrier location and keep your tracking receipt; your refund will be processed within 5-7 business days of receipt.